INHERENT DANGER Trees bring with them an unavoidable measure of risk and danger. Recommendations or services provided by Big Bend Tree Service are intended to reduce these hazards. This danger is typically in the form of breakage, falling debris, and other causes and conditions. Big Bend Tree Service takes every precaution to minimize this danger, however, there can be no guarantee such dangers will not be encountered. Acts of God (i.e. Weather) and other conditions, concealed or otherwise make it impossible to eliminate these risks. Cabling is intended to reduce such risks. Big Bend Tree Service’s installation of cables does not include subsequent inspections. Please call to receive a quote on annual inspections. PERFORMANCE OF WORK BY BIG BEND TREE SERVICE CREWS Big Bend Tree Service will use every effort to meet scheduled service (if scheduled to a set time). If a job is not scheduled to a set time, crews will arrive unannounced. Big Bend Tree Service expressly denies any liability for damages resulting from delays beyond the control of Big Bend Tree Service. This includes, but it is not limited to Acts of God (i.e. Weather), and other such occurrences not within the control of Big Bend Tree Service. PROFESSIONALISM All work performed by Big Bend Tree Service will be completed in a professional and courteous manner. All work shall be performed according to ANSI standards for tree care operations. INSURANCE COVERAGE Big Bend Tree Service is fully insured for liability as a result of property or bodily injury damage. All Big Bend Tree Service employees are fully insured by Workers Compensation Insurance. CUSTOMER’S RIGHT TO CONTRACT FOR SERVICE Big Bend Tree Service relies upon the customer’s representation that the property to be worked on is either owned by the customer, or that the customer has authority to contract for the service quoted herein. Customer covenants and agrees to hold Big Bend Tree Service harmless from any losses as result of customer’s misrepresentations and/or failure to secure authority to contract for the services quoted herein. (See Job Access below.) PERMITTING RESTRICTIONS Customer understand and agrees that customer is responsible for obtaining all necessary permitting. Customer understands and agrees that Big Bend Tree Service follows County and City guidelines in tree removal and care. Customer further understands and agrees that Customer is responsible for complying with any Homeowner’s Association rules/regulations. Big Bend Tree Service is not liable for any damages occasioned by the violation of such rules/regulation. TERMS All invoices are due and payable upon receipt. All accounts outstanding over thirty days from the date of invoice will be assessed a fee of 1.5% per month. Customer covenants and agrees that he/she Is responsible for all costs of collection, including, but not limited to, attorney’s fees. All returned checks will be subject to a $25 or 5% fee, whichever is greater. Customer agrees to pay an additional 3% fee, per transaction for using a credit or debit card. EASEMENTS AND RESTRICTIONS Customer covenants and agrees that he/she is responsible for the demarcation of all property boundaries. Customer further agrees that he/she will provide Big Bend Tree Service with the location of any easements or rights of way. Customer agrees to hold Big Bend Tree Service harmless for any damages resulting from erroneous information that customer provides to Big Bend Tree Service. UNDERGROUND UTILITITIES Customer understands and agrees that it is the customer’s responsibility to identify any and all underground utilities, construction waste, and any other subterranean obstructions that customer knows, or should reasonably have knowledge of. Such obstructions include, but are not limited to, electrical lines, plumbing lines, septic tanks, water wells, drain fields, etc. Customer agrees to hold Big Bend Tree Service harmless and indemnify Big Bend Tree Service for damage caused to or by any obstructions which customer has not properly identified to Big Bend Tree Service. If such obstructions are not identified to Big Bend Tree Service, and then later encountered by Big Bend Tree Service, this proposal will be modified to account for this contingency. See Job Access below. JOB ACCESS & CANCELLATION POLICY Customer agrees to provide suitable and sale access to all work areas. Customer agrees that on the day and time, if scheduled, for the work to be performed, this access will be available. Customer understands and agrees that if Big Bend Tree Service is not provided with proper access, the job will be postponed and/or rescheduled. Customer further understands and agrees that this will result in damages to Big Bend Tree Service. Accordingly, customer understands and agrees that in the event, customer fails to provide adequate access, customer will compensate Big Bend Tree Service on a time and materials basis for time spent awaiting proper access. If Big Bend Tree Service is required to reschedule a job due to inadequate access, there will be a $100 fee or 10% of the contract price, whichever is greater, in addition to the time and materials charge for traveling to the job and awaiting access. If customer employs another service to perform the job and fails to notify Big Bend Tree Service in writing, fax, or email, Big Bend Tree Service will be due $200 or 10% of the contact price, whichever is greater, in addition to compensation on a time and materials basis for traveling to the job. Typical access problems include, but are not limited to, locked gates, parked cars, etc. in the event that customer directs Big Bend Tree Service to access a work site via an adjacent property, Big Bend Tree Service relies on the customer’s representation of authority to provide permission to do so. See Customer’s Right to Contract for Services above. Customer covenants and agrees to hold Big Bend Tree Service harmless and to further indemnify Big Bend Tree Service from any losses as result of customer’s misrepresentations and/or failure to secure authority to contract for the services quoted herein. CONTINGENCIES Any contingencies encountered by Big Bend Tree Service and not identified on the face of this proposal, will necessarily increase the amount of work to be performed by Big Bend Tree Service. Such contingencies include, but are not limited to, subterranean matter, utilities, concrete, rocks, metal, etc., as well as above ground matter, actually in the tree or otherwise (stinging insect nests, metal, debris, etc.). Customer understands and agrees the forgoing and further agrees to compensate Big Bend Tree Service on a time and materials basis should such a contingency present itself. INCIDENTAL DAMAGE Big Bend Tree Service agrees to exercise due care in protecting landscape plants and sod under the work area. Customer agrees not to hold Big Bend Tree Service liable for avoidable minor damage to sod or plants within the work area. Big Bend Tree Service is not liable for damage to concrete that has pre-existing cracks, hollow spots underneath, or any other structural deficiencies. If customer is in doubt as to the structural integrity of his/her driveway, or to the amount of landscape damage that may be caused, or if customer knows of any other structural insufficiencies, it is customer’s responsibility to address this to Big Bend Tree Service prior to work commencing. APPLICATIONS Big Bend Tree Service will exercise all due care in the application of any pesticide products typically utilized in the industry. Customer understands and agrees that Big Bend Tree Service will NOT be responsible for any damages that are the result of unforeseen or concealed contingencies. Customer understands and agrees that customer’s damages cannot exceed the full price quoted in this proposal. STUMPS Unless otherwise provided for on the face of the proposal, all stumps will be cut to within 12 inches of lower of ground level. This proposal does not include stump grinding unless otherwise provided for on the face of the proposal. If this proposal provides for stump chips to be hauled away, this means that any residual chips will be level with the ground. If stump chips are not to be hauled away they will be piled upon the resulting stump.
THANK YOU FOR CONSIDERING BIG BEND TREE SERVICES, LLC. PLEASE DO NOT HESITATE TO CALL WITH ANY QUESTIONS, CONCERNS, OR SCHEDULING INFORMATION.
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